Last week I was in Israel for the MongoDBeer meetup and an enterprise event, both hosted by Matrix, one of our partners, and a few really great client meetings. One of the things that I don’t get to do often enough these days is work directly with customers on interesting technical challenges, so those client meetings were really quite invigorating.
I was reminded of this recently when I was doing a fireside chat with Albert Wenger at NYCode, an event hosted by NextView Ventures. We were talking about some of the things we did early on at MongoDB that led to the great momentum we now have. Albert said that a major factor was how obsessed I was with making our users successful with their deployments. That’s true, I was completely obsessed. I had this thing about all the questions on our google group being answered as fast as possible. Day or night, if someone had a problem, I was trying to fix it with them.